Dale Carnegie Course
You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You'll be better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.
Dale Carnegie Sales Training: Winning with Relationship Selling
In today’s complex sales environment, gimmicks and tactics are obsolete: customers are just too savvy. Armed with pricing and information from your website, reviews from the Internet, and recommendations from an army of colleagues and friends, they are the personification of the empowered consumer, knowledgeable beyond the need for basic information.
Leadership Training For Managers
Leadership development has meant different things in different times. The modern leader knows that it means developing the skills needed to motivate the modern team. These necessary skills can be learned through a leadership development training program, which is less stressful than being forced to learn the skills on the job. Working your way up the ladder, you've experienced numerous leadership styles from the previous generations of managers.
High Impact Presentations
Whether you are persuading colleagues, selling to a client or energizing a team, the power of your presentation makes the difference between success and failure.
A Manager’s Guide to Sustainable Employee Engagement
This program focuses on the business value of engagement and the important role a manager plays in employee engagement. Managers will learn and practice the steps to take to lead a team of fully engaged employees and to sustain those high levels. In this six-hour, three session Live Online workshop, participants will commit to and practice the proven attributes, actions, and behaviors they can implement to build, strengthen, and sustain a fully engaged workforce.
Analyze Problems and Make Decisions
Appeal to Buyer Motives to Close More Sales
In this interactive, one-hour webinar, you will learn how to gain commitment more easily by conducting the early phases of the sale skillfully. Over-emphasis on closing can feel like a manipulative technique to the buyer and can strain the relationship. The key is to build the relationship throughout the sales process by appealing to buyer emotions and motives. Doing so will improve close ratios and lead to more successful sales.
Attitudes for Service
Build a High Performing Virtual Team
Building Your Power Team
Coaching for Improved Performance
Compelling Sales Presentations
Want to know more? Learn what to expect!
Confident, Assertive, In Charge: Developing the Attitudes of Leadership - Live Online
Create Your Work-Life Breakthrough
Cross and Up Selling
Cultivate Power without Being Intimidating
Dream Big, Focus Small: Achieve SMARTER Goals
Getting Results Without Authority
Getting Results Without Authority is part of the Keys To Success Webinar Series. In this Webinar, you will learn the characteristics you need to have, and actions you need to take, to get maximum results from people who don’t work directly for you. You’ll learn how to influence others by building authentic trust, credibility, and respect, thereby gaining their willing cooperation when you need it most.
Goal Setting and Accountability
How to Cold Call and Build New Customers
How to Communicate with Diplomacy and Tact - Live Online
How to Present Online
How to Win Friends and Influence Business People - Live Online
FOUR-SESSION SEMINAR -- Based on the classic teachings from the book How to Win Friends and Influence People, this live online event from Dale Carnegie Training will show you ways to achieve enlightened interpersonal effectiveness. You'll gain a holistic perspective by looking at what triggers you, and how your attitude affects communication outcomes.
Kickoff to the Dale Carnegie Live Online Experience
Lead Change Effectively
In this two-hour Live Online workshop we will examine the challenges of change leadership and the mistakes that often result. We will incorporate principles for leading organizational change, leading individuals during times of change, and managing our own reactions to change. Out of this discussion, you will create a draft of a change leadership plan. By creating and following through on this plan, you can take a more organized approach to leading organizational change.
Leading Across Generations
Leading Virtual Teams
Managing Conflict in the Workplace
Managing Customer Expectations
Managing Workplace Stress
Marshall Goldsmith - What Got You Here Won't Get You There
TWO-SESSION WORKSHOP -- Dale Carnegie Digital® is excited to partner with Marshall Goldsmith to make one of the most effective management development methodologies accessible, convenient, live and online! Experience the merging of our world-renowned training and that of leadership development expert, executive coach and author, Marshall Goldsmith from his New York Times best seller and Wall Street Journal #1 business book, What Got You Here Won’t Get You There.
Negotiations: A Human Relations Approach
Outstanding Customer Service
In this interactive, one-hour webinar, you will be given a simple yet effective eight-step process for resolving complaints, as well as some key guidelines to follow in dealing with challenging customers. You will also learn the five approaches to engage customers and build loyalty, and a useful process for gaining customer referrals without being pushy or aggressive.
Overcoming Workplace Negativity with Enthusiasm
Performance Reviews That Motivate
Powerful Conversations to Engage Your Workforce
Present Complex Information
Present to Persuade
Present with Impact
Presentations that Influence People - On-Demand
Remember Names to Build Better Professional Relationships
Secrets of Motivation
Secrets to Leading with Assertiveness
Step Up to Leadership
Strategic Planning Essentials: Prepare for Future Success
Most of us do not need to be convinced about the importance of planning. Research and anecdotal examples abound describing organizations that have thrived or failed due to adequate or inadequate planning. But success takes more than planning – it requires new ways of thinking about who we are as organizations. You can either create your own destiny or be at the mercy of the moment. In this three-hour Live Online workshop, participants will learn the essentials of strategic planning and prepare their organization for future success.
Successful Public Speaking (+ On-Demand Bonus)
Succession Planning for You and Your Managers
Transforming Customer Complaints into Opportunities
Trusted Advisor Bootcamp
Unleash the Power of Mentoring In your Organization
Virtual Meetings that Engage
In this fast paced, interactive webinar you'll learn to use activities to energize your next online meeting. This webinar will help identify what's unique about running an online meeting and what's needed to make it an interactive experience.
Winning Leadership: Engage, Align, and Get Results